Privacy Policy
Last updated: 12 September 2026. This policy covers the BuzzMi Android app and buzzmi.in.
1. Who we are
BuzzMi is a brand of GOLD9 HERITAGE, 74/1/1, Sant nagar, Lohegaon, Pune 411047, India.
The Android app package name is com.buzzmi.android. BuzzMi lets fans, brands, and businesses discover creators and book paid shoutouts, mainly on YouTube.
Privacy contact: support@buzzmi.in.
This is the privacy policy URL for Google Play: https://buzzmi.in/privacy.html.
2. What this policy covers
This policy explains what personal data we collect, why we collect it, who we share it with, how long we keep it, and how you can access, correct, or delete it. It applies to:
- The BuzzMi Android app.
- The website at buzzmi.in, including account-deletion, privacy, terms, and support pages.
- Email and in-app support related to your account or an order.
BuzzMi is not directed at children. See section 10.
3. Information we collect
We collect only what we need to run bookings, payouts, safety, and support. We do not sell personal information, and the app does not show third-party ads.
Account and identity
- Name, email address, and phone number when you create or update an account.
- Sign-in data if you use Google Sign-In (Google account identifier and the email or name Google shares with us).
- Email verification status, and a password credential if you register with email. We do not store your password in plain text.
- Profile photo, if you choose to upload one.
- Optional city or similar profile fields you enter.
Creator profile
- YouTube or other public handle, niche, price per shoutout, and content category.
- Audience details you or a connected public profile provide, such as subscriber count.
- Portfolio or proof media you upload.
- Payout details you submit: account holder name, bank account number, and IFSC. The app may display only the last four digits after saving.
Orders and messages
- Shoutout briefs, campaign requirements, deadlines, and order status.
- Favourites, reviews, and reports you submit.
- Delivery proof, including screenshots or links you upload to show a shoutout was published.
- Support messages you send to us.
Payments
- Order amount, currency (INR), payment status, Razorpay payment or order identifiers, refunds, and payout status.
- Card, UPI, or net-banking credentials are entered with our payment partner, Razorpay. BuzzMi does not store your full card number or UPI PIN.
Device, notifications, and diagnostics
- Push notification token (Firebase Cloud Messaging), if you allow notifications. You can turn notifications off in Android settings.
- Crash and diagnostic data through Firebase Crashlytics, such as app version, device model, operating system version, and a crash stack trace. This is used to fix bugs, not to advertise to you.
- Technical logs needed to run the service, such as IP address, approximate time of a request, and browser or app version, including on buzzmi.in.
The app requests Internet access and, on newer Android versions, permission to post notifications. Choosing a photo uses the system picker. We do not request ongoing access to your camera roll, contacts, or precise location.
4. How we use information
- Create and secure your account, including Google sign-in and email verification.
- Show creator profiles and let buyers book a shoutout.
- Collect payment, hold funds according to the order status in the app, and pay creators.
- Send order, payout, and account notifications you have allowed.
- Prevent fraud, fake engagement, abuse, and unauthorized access.
- Handle disputes, refunds, tax, and accounting records.
- Fix crashes and keep the app reliable.
- Reply when you contact support.
We do not use your data to sell ads, and we do not build advertising profiles for third parties.
5. Who we share information with
We share personal information only as needed to run BuzzMi, and we do not sell it.
- The other party to an order. A buyer and a creator on the same shoutout can see the brief, relevant profile details, order status, and delivery proof needed to complete that booking.
- Google / Firebase (Authentication, Cloud Messaging, Crashlytics) to sign you in, deliver notifications, and diagnose crashes. Google's privacy information is at policies.google.com/privacy.
- Razorpay to process payments and related fraud checks. Razorpay's privacy information is at razorpay.com/privacy.
- Hosting and infrastructure providers that store app data and files (such as profile photos and proof images) so the service can run.
- Professional advisers or authorities when required by law, a court, tax rules, or to protect users from fraud or harm.
Public creator fields you choose to publish (name, handle, price, niche, and photo) are visible to people using BuzzMi to discover creators.
6. Where data is processed
We operate from India. Some providers, including Google, may process data on servers outside India. Where that happens, we rely on the provider's contractual and security measures for that processing. Payment processing through Razorpay is arranged for customers in India.
7. How long we keep data
- Account and profile data: while your account is active.
- After you delete your account: name, email, phone, handles, push tokens, and session data are removed or anonymized, as described on the account deletion page.
- Order, payment, payout, and invoice records: kept for as long as tax, accounting, fraud-prevention, or dispute rules require. Those records are then linked to an anonymized id, not your name, email, or phone.
- Security logs: kept for a limited period, then deleted or aggregated.
- Crash diagnostics: kept according to Firebase Crashlytics retention, and used only to fix reliability issues.
8. Security
We use access controls, encrypted connections (HTTPS), and restricted storage for account and payout data. No online service can guarantee absolute security. Please keep your device and Google or email sign-in secure, and tell us at support@buzzmi.in if you believe your account has been accessed without permission.
9. Your choices and rights
You can:
- Review and update your name, phone, and photo in the app.
- Turn off push notifications in Android settings.
- Ask us for a copy of the personal data we hold about you, or ask us to correct it.
- Delete your account in the app (Profile or Settings, then Delete account) or by using the account deletion page.
- Withdraw optional permissions, such as notifications, without deleting your account. Some data is required to complete a booking or payout; if you refuse that data, we may not be able to provide that part of the service.
In-app deletion starts immediately after you confirm, unless an open order must be finished or cancelled first. Email requests are typically completed within 7 business days after we verify the request.
Write to support@buzzmi.in for access, correction, or a privacy complaint. If you are not satisfied, you may also contact the applicable authority under India's Digital Personal Data Protection Act, 2023.
10. Children
BuzzMi is a paid creator marketplace. It is not directed at children, and we do not knowingly collect personal data from anyone under 18. If you believe a child has created an account, email support@buzzmi.in and we will delete it. Our standards on child sexual abuse and exploitation are on the child safety page.
11. Website
buzzmi.in is a public site for the product, legal pages, and account deletion. It does not use third-party advertising cookies. Server logs may include IP address and browser type so the site can be delivered and protected. Bookings are placed in the Android app, not by posting a campaign on the website.
12. Changes
If we change this policy, we will update the date at the top of this page. If a change materially affects how we use personal data, we will also notify you in the app or by email where that is practical. Continued use after the updated policy is posted means the new policy applies to new processing.
